JigFlow
Hargabyte Software LLC
Effective Date: February 18, 2026
By accessing or using JigFlow at jigflow.com (the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use the Service.
These Terms constitute a legally binding agreement between you and Hargabyte Software LLC (“we,” “us,” “our,” or “Company”). By creating an account, subscribing to a paid plan, or otherwise using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.
You must be at least 18 years old to use JigFlow. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into this agreement.
JigFlow is a browser-based software-as-a-service (SaaS) application that enables users to:
The Service may include future integrations with third-party platforms such as Etsy and Shopify.
We reserve the right to modify, suspend, or discontinue the Service (or any part of it) at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
To use JigFlow, you must create an account through our authentication provider, Clerk. You agree to provide accurate, current, and complete information during registration and to keep this information updated.
You are responsible for maintaining the confidentiality of your account credentials. You agree to:
We will not be liable for any loss or damage arising from your failure to comply with these security obligations.
You may only create one account per user. You may not create accounts by automated means or under false pretenses. We reserve the right to suspend or terminate accounts that violate these Terms.
JigFlow offers the following subscription plans:
Free Plan ($0/month)
Starter Plan ($10/month)
Pro Plan ($20/month)
You may upgrade or downgrade your subscription plan at any time through your account settings.
Each plan includes specific limits on products, machines, fonts, and monthly downloads. If you exceed your plan's download limit, you will be unable to generate additional files until your limit resets at the start of your next billing cycle or you upgrade.
We reserve the right to change our pricing at any time. We will provide at least 30 days' notice before any price increase takes effect for existing subscribers. You may cancel your subscription if you do not agree with the new pricing.
All payments are processed securely through Polar, our payment provider. By subscribing to a paid plan, you authorize us to charge your selected payment method for the subscription fees and any applicable taxes.
Subscriptions are billed on a recurring monthly basis. You will be charged in advance for each billing period on the anniversary of your subscription start date.
You must provide a valid payment method to subscribe to a paid plan. You are responsible for keeping your payment information current. If your payment method expires or is declined, you must update it promptly to avoid service interruption.
If a payment fails, we will attempt to process the charge again. If payment continues to fail, your subscription may be downgraded to the Free Plan, and you may lose access to features and content exceeding Free Plan limits.
All fees are exclusive of applicable taxes, duties, or other governmental charges. You are responsible for all applicable taxes related to your use of the Service.
You may cancel your subscription at any time through your account settings or by contacting hello@jigflow.com.
We offer a no-questions-asked 7-day refund policy. If you are not satisfied with your subscription for any reason, contact us at hello@jigflow.com within 7 days of the charge and we will issue a full refund. After 7 days, refunds are not available for partial months or unused subscription time.
You may request deletion of your account by contacting hello@jigflow.com. Account deletion is permanent and will result in the removal of all your data, including templates, products, uploaded fonts, and generated files. We are not responsible for any loss of data resulting from account deletion. See our Privacy Policy for data retention details.
“User Content” refers to any data, text, images, files, templates, font uploads, or other materials that you create, upload, import, or store using JigFlow. This includes:
You retain full ownership of all User Content. We do not claim any ownership rights in your User Content.
By using the Service, you grant us a limited, non-exclusive, royalty-free license to access, store, and process your User Content solely for the purpose of:
This license terminates when you delete your User Content or close your account, except where we are required to retain copies for legal compliance or backup purposes.
You are solely responsible for your User Content. You represent and warrant that:
You acknowledge that you are a data controller for any customer personal data you enter into JigFlow (names, order details, etc.). You are responsible for complying with all applicable data protection laws regarding your customers' data. We process this data on your behalf as a data processor, solely to provide the Service.
You agree not to use JigFlow to:
We reserve the right to suspend or terminate your account for violations of this section, with or without notice.
JigFlow, including its visual editor, file generation engine, website design, logos, and all associated software and documentation, is the intellectual property of Hargabyte Software LLC. These Terms do not grant you any right, title, or interest in the Service except for the limited right to use it as described herein.
“JigFlow” and the JigFlow logo are trademarks of Hargabyte Software LLC. You may not use our trademarks without prior written consent, except as reasonably necessary to refer to the Service.
If you provide us with feedback, suggestions, or ideas about the Service, you grant us a non-exclusive, royalty-free, perpetual, irrevocable license to use, modify, and incorporate that feedback into the Service without any obligation to you.
JigFlow uses third-party services to operate, including Clerk (authentication), Supabase (data storage), Polar (payments), and Cloudflare (hosting). Your use of these services is subject to their respective terms and privacy policies.
We plan to offer integrations with Etsy and Shopify for order synchronization. When available:
We are not responsible for the availability, accuracy, or reliability of any third-party service. We do not endorse and are not liable for any damage or loss caused by third-party services.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. We specifically disclaim all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
Without limiting the foregoing, we do not warrant that:
You use JigFlow at your own risk. You are solely responsible for verifying that generated files are correct and safe before using them with your laser equipment. Improper laser settings can cause fire, injury, or property damage. We are not responsible for any damage resulting from the use of files generated by JigFlow.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HARGABYTE SOFTWARE LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR:
Our total aggregate liability for all claims arising out of or related to these Terms or the Service shall not exceed the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) $100.
These limitations apply regardless of the theory of liability (contract, tort, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless Hargabyte Software LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
You may terminate your account at any time by contacting hello@jigflow.com or through your account settings.
We may suspend or terminate your account at any time, with or without cause, with or without notice. Reasons for termination may include:
Upon termination:
These Terms shall be governed by and construed in accordance with the laws of the State of Washington, United States, without regard to its conflict of law provisions.
Before filing any formal legal action, you agree to first contact us at hello@jigflow.com and attempt to resolve the dispute informally for at least 30 days.
If we cannot resolve the dispute informally, any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall take place in Washington State or remotely via video conference, at the election of the party initiating the arbitration.
You agree that any dispute resolution proceedings will be conducted on an individual basis and not as a class action, consolidated action, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.
Nothing in this section prevents either party from seeking injunctive or other equitable relief in court for matters related to intellectual property rights or unauthorized access to the Service.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Hargabyte Software LLC regarding the Service and supersede all prior agreements and understandings.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. A waiver of any term shall only be effective if in writing and signed by an authorized representative of Hargabyte Software LLC.
You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from events beyond our reasonable control, including but not limited to natural disasters, acts of government, internet or power outages, or pandemics.
Notices to you may be sent to the email address associated with your account. Notices to us should be sent to hello@jigflow.com.
We reserve the right to modify these Terms at any time. When we make changes:
If you have any questions about these Terms of Service, please contact us:
Hargabyte Software LLC
Email: hello@jigflow.com
